Whitelisting and Sending Domains
One of the benefits of StageClip Producer Platform is built-in notifications to your students about when their clip is ready to view and share. If you're doing a virtual or hybrid event with us, emails will also be sent to invite students to participate by uploading content. So, it is vital that these emails reach your students.
Emails can be sent from the StageClip domain,
noreply@mail.stageclip.com, or from your own institution's domain. Sending from your own domain will mean that emails appear to be coming directly from the school, rather than from StageClip. In either case, there are a few steps required to coordinate with your IT department and ensure that the emails reach your students. For instructions, please choose the appropriate article below, based on your preference.
Sending Emails from your own domain
If you need further assistance, please contact your StageClip representative, or email support at clientsupport@stageclip.com.